Shipping policy

Hatch Group operates with a strong emphasis on logistics excellence, ensuring that our retail services are complemented by efficient and reliable shipping solutions. To achieve next-day delivery for our valued clients, we expertly manage the storage, sorting, and packing of all orders.

Shipping Policy:

  • Standard Shipping Fee:Β The shipping fee for ordersΒ outside GTA West within Ontario is $20.00 CAD, and for orders outside of Ontario, it is $25.00 CAD. This fee helps offset the costs associated with our logistics and shipping partners.

    • Regional surcharges may be applied depending on your location, particularly for areas beyond our standard delivery zones.
    • If you need to change your shipping address, please note that an additional charge may apply.

  • Dangerous Goods

    • A Dangerous Goods Surcharge (DGS) may be applied to certain chemicals, marked with *DGS.
    • As of the time of publication, the DGS charge is $20.00, but this is subject to change without notice.

  • Complimentary Shipping:Β We offer free shipping for orders that meet the following conditions:

    • Delivery is within the Greater Toronto Area (GTA) West.
    • The order amount is $300 CAD or more before taxes (outside GTA West within Ontario).

Our commitment to logistical precision ensures that your order is delivered promptly and with the utmost care.